We are Hiring

Sales Support Agent (Gauteng)

Closing: 2025-11-21

Instacom reserve the right not to make an appointment to any advertised position. Preference is always given to existing Instacom employees, and the choice made is purely on merit and qualifications. Instacom – Instant Communications Solutions(Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in our business and the Global market in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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We're seeking a proactive, detail-oriented Sales Support Agent to join our team. This role involves both administrative and client-facing tasks, supporting the sales team in the office and in the field. Key responsibilities include managing orders, addressing inquiries, handling documentation, and coordinating across departments. The ideal candidate is organized, enjoys client interaction, and is committed to the team's success.
This position is located in Gauteng and is a Fixed Term Contract employment offer.
BASIC DUTIES
  • Support the sales team in both administrative and client-facing tasks
  • Manage customer orders, ensuring accuracy and timely delivery
  • Handle customer inquiries and provide detailed product information
  • Schedule and coordinate meetings, calls, and follow-ups
  • Collaborate with internal teams (marketing, finance, operations)
  • Conduct follow-ups and gather customer feedback pre- and post-sale
  • Resolve customer issues, complaints, and return requests promptly
  • Assist with roll-out of Proof of Concept (POC) projects and closure of deals
  • Shadow senior sales representatives to gain product and client knowledge
MINIMUM SKILLS & COMPETENCIES
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to multitask and work under pressure
  • Customer service–oriented mindset with attention to detail
  • Confident and professional demeanor in client interactions
  • Ability to work independently and as part of a collaborative team
  • Valid driver’s license and own reliable transport
  • Laptop and mobile phone for daily operations
INTERESTED? Complete and submit form below.
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Applying for
Sales Support Agent | Gauteng | Closing: 2025-11-21
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