What solutions does Instacom offer?

Instacom provides push-to-talk, workforce management, IoT, access control, guard patrol, incident reporting, and visitor management solutions for a wide range of industries.

How reliable is Instacom's service?

Instacom has achieved over 99.99% uptime for the past eight years, with global coverage and redundant infrastructure.

What kind of support does Instacom provide?

Instacom offers 24/7 customer care and support, including in-house hardware repair and technical assistance.

Is Instacom's communication secure?

Yes, Instacom's systems are POPI compliant and use secure, encrypted channels for all communications.

Does Instacom support integration with other software?

Yes, Instacom solutions can be integrated with third-party software for seamless workflow and data exchange.

How can I contact Instacom for support?

You can contact Instacom support at +27 (0)10 157 1480 or support@instacom.co.za.

How do I request a demo or quote?

You can request a demo or quote by contacting our sales team at sales@instacom.co.za or filling out the form on our website.

Where is Instacom located?

Instacom is headquartered in Johannesburg, South Africa, and serves clients nationwide.

Careers with Instacom

Q: Which industries use Instacom's solutions?

Instacom serves security, public sector, healthcare, agriculture, construction, mining, cleaning, hospitality, facility management, and transport & logistics industries.

Join our company and help drive innovation in the fields of mining, security, logistics, and beyond. We offer a range of exciting career opportunities in a fast-paced and supportive environment.

Instacom reserve the right not to make an appointment to any advertised position. Preference is always given to existing Instacom employees, and the choice made is purely on merit and qualifications. Instacom – Instant Communications Solutions(Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in our business and the Global market in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Customer Care Agent - Centurion

Location: Centurion | Permanent employment offer

Market Related

Closing: 2026-11-30

Instacom is seeking a customer-focused and technically minded Customer Care Agent to join its Support team in Gauteng. The successful candidate will serve as a first point of contact for customers requiring technical assistance, responding to calls and emails, logging and managing support tickets, troubleshooting issues, and ensuring that customer queries are resolved efficiently and professionally. The role also involves assisting with device testing, configuration, setup, quality control, and remote technical support. This position operates within a call centre environment and requires flexibility to work shifts, including weekdays and weekends, with overtime or after-hours availability when required.