How Instacom Solutions Are Serving The South African Market

 Shephard Dube   2021-05-17  Comments General
4

 

Instacom provides solutions for several industries. Industries like security, construction, mining, Healthcare, agriculture, cleaning, hospitality, facility management, transport, and the public sector are benefiting from Instacom’s world-class services.


For many years, Instacom has thrived to provide solutions that create worker safety, better management, seamless communication, accountability, and more. In trying to achieve its objectives, Instacom has managed to provide services that help different types of businesses in South Africa.

Industries Served By Instacom:

 

1. Security Industry

 

The security industry faces many challenges daily that need to be solved regularly and Instacom has solutions to these challenges. Instacom solutions to the security industry work extremely well and ensure that the workforce is managed accordingly and that operations run smoothly.


The security industry faces challenges such as:

  • Time-consuming paperwork,
  • No daily accountability,
  • Limited communication coverage,
  • Inability to track staff,
  • Unreliable communication devices,
  • Unauthorized visitors accessing premises,
  • Alerts and notifications coming later than expected, and ? Inability to check the staff when they start or end their shifts.

These challenges cause security companies to be deemed as incompetent and lacking a proper management solution. Knowing that the security industry is faced with such challenges, Instacom has taken it upon itself to provide management and communications solutions that are suitable to the security industry.


Instacom offers cost-efficiency and prioritizes the efficient utilization of resources. Instacom solutions offer unlimited national coverage with no maintenance cost and real-time paperless reporting.


Instacom products that are used in the security industry include:

 

a) Guard Patrol Pro

Guard Patrol Pro provides real-time guard monitoring. This is done through evidence collection by recording the live actions of a guard that is on duty. Users get automated alerts and notifications that allow them to make informed decisions.

 

b) Guard Patrol Lite

Guard Patrol Lite is an inspection solution that ensures the presence of staff and captures data for each location a guard has visited throughout his/her shift. The solution gives real-time reporting and sends notifications and alerts as and when the guard does an inspection.

 

c) Access Control System

Management of staff is not easy, but with the use of modern technology and software, a record of everyone who accesses a building, property, or other secured assets can be kept and maintained in real-time. Instacom has access control solutions to record vehicles and pedestrians leaving or entering a building or property. The solution makes tracking easy as vehicle registration and license, ID, or passport details are scanned to record relevant information about the subject matter.

 

d) Live Tracking of Mobile Staff

Instacom offers a digital solution to track staff in real-time. The software can locate the mobile device in any location within South Africa. Managers will know of their employees’ whereabouts as the software produces accurate results.

 

e) Instant Managing

Instacom offers real-time unlimited instant messaging as part of the push-to-talk service. The Instant Messaging presence indicator allows users to know which members are online. Communication messages can be sent to those that are online.

 

f) Workflow

This function gives users the ability to sort their software process flow. Workflow is an automated work process system that operates by capturing data and/or information by photo, voice, sign-on screen, drop-down, free text, yes/no questions, and more.


Other services that Instacom offer to the Security industry include:

  • Push To Talk (PTT) national/international two-way radio service,
  • Real-time data capturing and reporting,
  • Clocking of staff,
  • PC control solution,
  • Mobile Device Management solution, and
  • Critical Mission Communication solution.

2. Healthcare Industry

 

The Healthcare industry is one of the most important industries in South Africa and every one of us depends on it for our survival. For it to function well, the stock must be controlled, the property needs to be safe, access needs to be controlled and staff needs to be monitored.


Instacom solutions to the Healthcare industry include:

  • Mobile Device Management to ensure that staff members only use applications that they are supposed to use at work. This solution also helps with the tracking of staff and the software can be updated remotely
  • Instacom offers 24/7 support for customer-related issues
  • Offers unlimited reliable mission-critical national communication
  • Clients can make use of the customized checklist to ensure that medical goods are always available
  • Management can with the help of Instacom solutions manage visitors to the Healthcare facilities. Unwanted visitors can be blacklisted
  • Clocking in and out of staff can be recorded on a day-to-day basis

3. Agricultural Industry

 

Agricultural Industry is an industry that thrives because of uncontrollable forces of nature and scarce resources, however, there are controllable factors such as human resources that a business in the Agricultural industry can utilize with efficiency. Instacom solutions to the Agricultural industry are there to ensure that there is efficiency in the day-to-day running of the business in this industry.


Instacom provides solutions that enable managers or employers to track their employees’ live location, communicate with staff, give daily tasks and manage them, reporting of emergencies, and more. All these solutions are complemented by 24/7 customer care service that is there to help should one have a problem in implementing a solution.


Products that Instacom has tailor-made for the Agricultural Industry include:

  • Guard Patrol Pro - helps monitor staff in real-time. This provides you with the whereabouts of the staff in real-time.
  • Guard Patrol Lite - a less comprehensive real-time monitoring software that is a lesser version of guard patrol pro.
  • Instant Managing - allow users to communicate in real-time.
  • Access Control - allow users to control vehicles and people entering or leaving the property/farm.
  • Checklist - allow users to create a checklist for inspection purposes that is paperless.
  • Instant Push To Talk - offer instant communication at all times.
  • Instant Push To Talk locate and Alert - provides live GPS tracking and assists staff in an emergency.
  • Mobile Device Management - you get to manage your staff devices remotely.
  • Clocking - ensures that every staff that goes in and out of the farmland clock's in or out.

4. Construction Industry

 

The Construction industry requires robust security measures to guarantee the safety of workers and that of equipment, machinery, and stock that is in use. To make sure that everything works accordingly, solutions that are suitable for the industry need to be implemented.


Instacom provides the construction industry with solutions that limit the health and safety risks of workers. With the Instacom 24/7 customer care service, you will know that your business will receive the necessary help as quickly as possible.


The Construction industry is faced with challenges that may lead to a company's demise. Challenges that are faced by the industry include:

  • Labour shortages or worker absenteeism,
  • Expensive communication,
  • Vehicle monitoring being problematic,
  • Unauthorized entry to the construction site,
  • On-site safety,
  • Incident management,
  • Locating staff members, and more.

As the industry faces these problems, Instacom on the other hand is solving them. Instacom has solutions that help the construction industry to work like a well-oiled machine.


Instacom solutions to the Construction Industry consists of:

  • Mobile Device Management solution,
  • Account control solution,
  • Incident report solution,
  • Checklist solution for inspection purposes,
  • Clocking solution to tag staff when they come in and out of the construction site,
  • PC control solution to monitor staff efficiency,
  • Guard Patrol Lite and Pro solution for real-time monitoring,
  • Instant Push To Talk locate and Alert solution,
  • Instant messaging solution,
  • Multi-session dispatch console that serves as a command and control centre for management of mobile staff and remote workers, and
  • Workflow, which gives the ability to tailor the software process flow.

5. Transport & Logistics Industry

 

Moving goods from one place to another requires a set of specialised teams to get things done. This team must be equipped with the best technology there is on the market to fast-track the delivery of goods and ensure that employees are not compromised in the process.


Instacom solutions to the transport and Logistics industry increase efficiency by live tracking staff and motor vehicles in real-time. Deliveries are well managed as the delivery report is processed at the delivery point and can be accessed at any given time.


Instacom's solutions to the transport and Logistics industry:

  • Instant Text Messaging - can message staff to ask them about their whereabouts
  • Instant Push To Talk - provides instant communication at all times
  • Instant Push Locate and Alert - provides live GPS tracking so that staff can be assisted in case of an emergency.
  • Guard Patrol Pro and Lite - provides real-time monitoring of staff.
  • PC control - allow managers to monitor staff efficiency levels.
  • Mobile Device Management solution - allows management to manage staff devices remotely by allowing or disallowing different apps on the devices.
  • Instant Dispatcher - allow communication with staff to be seamless.
  • Clocking - tags staff in and out.
  • Checklist - 100% paperless inspection sheets that allow managers to do a progress report in real-time.
  • Access Control - used to control motor vehicles and people when coming in and out of facilities.
  • Workflow - offers the ability to tailor your software process flow.

6. Facility Management Industry

 

Facility management requires thorough management skills and experience has taught us that there is no better way to manage resources using modern technology. That technology is digital technology, which gives managers the power to oversee resources remotely in real-time.


Instacom assists facility management companies in South Africa by controlling and reducing operation costs, increasing digital efficiency, staff management, and assisting in managing failures efficiently.


Instacom solutions to the Facility management industry are:

  • Instant Push To Talk,
  • Checklist,
  • Guard Patrol Pro or Lite,
  • Workflow management,
  • Access control,
  • Incidents,
  • Clocking, and
  • Mobile Device Management

7. Cleaning Industry

 

One of the biggest industries in South Africa, the cleaning industry is at the centre stage and provides many employment opportunities to South Africans. Our cleaners work well with their cleaning equipment, however, technological advancements make cleaners become more efficient.


Instacom solutions work for cleaning companies whether they are in commercial cleaning, office cleaning, shops, or washroom servicing. Instacom provides easy and effective ways to monitor staff's attendance and workflow to ensure efficiency in the process saving companies money.

8. Hospitality Industry

 

The hospitality industry requires scepticism. The managers and the employees need to work together to make sure that operations run smoothly. With the services from Instacom, operations are guaranteed to be controllable.


Instacom solutions to the hospitality industry come with a 24/7 customer care service to ensure that the solutions in place run smoothly.


Here is how Instacom solutions help the hospitality industry in South Africa:

  • Incident reporting with live process tracking,
  • Clocking in and out of employees daily,
  • Capturing and controlling all access to premises or building,
  • Panic alarm and incident reporting,
  • Creating a customized workflow to ensure that tasks are done in time,
  • Guard Patrol management,
  • Customised checklist to ensure efficient stock level,
  • Live update on cleaning completed, and ? Unlimited communication to all relevant sites.

9. Mining Industry

 

The mining industry is one of the most important industries in South Africa contributing 8.1 % to the South African GDP for the 2019 year. Moreover, the industry employs over 415 000 individuals making the industry one of the biggest employers in South Africa.


The mining industry faces many challenges in the process of getting the finished product to the buyers. Challenges that are faced by the mining industry include:

  • Getting durable hardware,
  • Manual recording of incidents,
  • Productivity and efficiency,
  • Location of staff,
  • Control of software and hardware in the workplace,
  • Emergency control,
  • Health and safety of works, and
  • Reliable communication

Instacom solves these challenges with its state-of-the-art technology that is tailored for the mining industry. Instacom offers access control solution, mobile device management solution, push-to-talk solution, workflow solution, guard patrol solution, and Instant dispatcher.

10. Public Sector

 

Delivering goods and services to the public is never easy, making sure that every channel of delivery is mastered and run uncompromised is an ideal way to serve the public.


Communication, monitoring, checking of progress, and security are some of the most important things to worry about when dealing with the public.


Instacom solutions to the public sector accommodate traffic officers, the police force, fire brigades, waste managers, and other parts of the government workforce. Solutions are always tailored to suit every part of the public sector, making Instacom solutions dynamic.

 

 

Instacom solutions have been helping many businesses in different industries in the country and the company is always looking forward to adopting new technology to keep up with the advancements in different industries.

 

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