Good Day Eben, I would like to take the time to provide feedback on the new changes in Namibia.

Thank you for the excellent service that you and your staff have provided over the last few months, this is beyond what we expected and the support is exactly what we needed.

Our radio problems and general queries have never been resolved as quickly as the team operates currently. Please keep up this good service to Omega.
I thank you on behalf of Omega Security Services, we are glad to have a partner like you to work with us during this time.
We hope to continue this path and keep the success we have with you.

Dear Jacques, Thank you very much for taking the time to meet us yesterday. We were able to resolve the outstanding issues with ease.

I would just like to convey this message to Jubanian.

Thank you for fixing our network problem at Sole Estate and Zwartland Hof and getting back to us with feedback

I wanted to take a moment to express my sincere thanks for the exceptional after-sales support.

Your quick and steady action in addressing our concerns has truly made a positive impact.

We are impressed by the promptness and efficiency with which you handled everything.

Your commitment to customer service is highly appreciated, and it reassures me that I can rely on your team for any future needs.

Thank you once again for your outstanding support.

Absolutely great service! Thank you JJ.

We had a crisis, but we managed to enroll and scan the truck due to your efficient service!

Good Day Jana I hereby wish to inform you of the scanning system installed at the Office Park During recent investigation we found detailed information provided by Instracom to be accurate and most useful We are very satisfied with using the product since recommended by Hans from Thompsons Security I am happy to recommend the product to any of your potential users Thank you and kind regards

Dear Maria, Once again, you and Instacom have truly heard us and gone the extra mile - Thank you so much for IBI

This is incredibly helpful and far more than I initialy needed, but it’s something I will definetely be making full use of going forward.I genuinely appreciate the effort that went into this.

Please also extend my thanks to the gentleman who made this possible - It is sincerely appreciated.

Since implementing the Instacom system in November 2024, our security services operations have seen a remarkable improvement. Communication between field staff and the control room has become seamless, ensuring that our team is always connected and responsive. Our customers have expressed their satisfaction, noting that they have not encountered any instances of guards sleeping on duty. The supervisors' checklist with voice note capabilities has been a game changer, allowing for more efficient and effective oversight. Well done, Instacom!

Dear Instacom team, If there’s one thing that makes success in a major tournament possible, it’s communication — and without you, we would have literally been “silent.” Your sponsorship of the radios ensured the IPT tournament ran smoothly, from coaches to management, from the field to the stands.

Every call, every instruction, every bit of coordination was silent proof of your involvement. Thank you for being an indispensable part of our operational success and for showing what true support looks like.

With great appreciation, BBYRA Management

I would like to extend my sincere appreciation for the outstanding service I received today from Thato Skhosana

We were on a call for several hours, and throughout, he was incredibly friendly, patient, and professional.

Not only did he assist with our current issue, but he also went the extra mile to resolve some long-standing issues that had not been completed previously.

His dedication and support made a big difference, and I truly felt well supported.

Goeiedag Louis, Ek vertrou dit gaan goed. Graag wil ons u bedank vir uitstekende diens en u bereidwilligheid.

Eric has oriented us how to configure the radios & tags. He was very professional,customer service oriented, and very cheerful. His kind handling has assured us that Instacom is very reliable supplier & the technical support will be wonderful. Thank you very much for connecting me to Eric, it was very a responsible step, which is greatly appreciated.

Once again, I want to express my sincere gratitude to you for your exceptional dedication, going above and beyond in service delivery, and for consistently demonstrating humility in all that you do.

PBH Global would like to express our sincere appreciation for Divan's outstanding support in resolving the recent technical issue at one of our anchor contracts. Your dedication and expertise were instrumental in addressing the problem promptly and effectively, ensuring minimal disruption to our vital business operations.
Your commitment to going the extra mile did not go unnoticed, and we are deeply grateful for your exceptional efforts. The swift and efficient manner in which you handled the situation reflects not only your technical acumen but also your unwavering professionalism and dedication to client satisfaction.

At PBH Global, we value our partnership with Instacom highly, and this level of service reinforces our confidence in our capabilities. We look forward to continuing our successful collaboration and appreciate the support you and your team provide.

Once again, thank you for your exemplary service. Please extend our gratitude to everyone involved in resolving the issue.

I am very grateful for your intervention in my requests. Thank you also for being welcomed at your facilities late this morning, where we exchanged pleasant impressions of work that were very productive and where I learned something from you.

We would like to compliment Jaco Jooste on being an incredible problem solver. He really makes a difference and is willing to work alongside any member of our team. We really admire all the work he is doing and that we can always count on him. We would ask to work with Jaco on every project if we could!

Good day. I just want to take the time to thank Kevin-Lee for his exceptional service, effort and dedication to help BMM and GB Mine as best as you can. You always go out of your way to gather information to be able to understand the site, and help as best as you can without stopping before we (the Client) are happy and the request are fulfilled. Your consistency, attention to detail, and determination are much appreciated.

On behalf of ET Rapid and G4S in Stanger, KZN. I would like to thank Charl van Heerden from Instacom Support for his professionalism in assisting them with their respective requests earlier today. Both clients were very impressed. Thank you.

We are quick to complain when we get bad service, or the service is not to our standards. However, every time we phone your support Centre we know the service we will be getting is A class

Louis, Jy is 'n aanwins vir ons besigheid. Baie dankie vir jou moeite asook Instacom se ondersteuning.

Excellent PTT and Guard patrol services. Very friendly customer service.

Thank you Danie,

Your team was amazing in sorting out out request. All the devices are programmed and in working order.

Good day Gents,
Hope all is well.

I would like to take this opportunity to thank Instacom and especially Murray that assisted me last week with changes on our 2D scanners and loading of suppliers and the little things afterwards that were sorted out immediately.

Also, Jacques follows up on a regular basis to see if everything is still in order. All our units are running 100% and are really adding value.
It is a pleasure working together with a dedicated team like yours.

Kind regards, Jeanne Duraan

Good day Jana.

I would like to take this chance to thank you and Instacom for the assistance in setting up your scan system for our company.

As you are aware, the company was using a book-based check system for the vehicles. Your system has eliminated the costs of having books printed and ensures that all the vehicles are checked correctly.

This has improved the fault-finding process of the fleet and further assists in having minor repairs attended to before the faults becomes greater and more costly. Furthermore, the ease with which the system works has ensured that the time taken to ensure vehicles are checked correctly has been reduced, thus streamlining the time for trips to be planned.

The report that your system generates is easily exported to an excel spreadsheet and offers us a great summary of the fleet and problems that need attention, this has streamlined the repair process and downtime on vehicles. The report also works great in determining when vehicles are getting close to services and thus preplanning for the service can be arranged timeously.

To sum up; your system has numinous cost savings and time savings, that have improved the productivity of the fleet. Thank you for all the assists in getting the system operational and we look forward to a long journey together.

Kind regards

Hope all is well. Just an update with regards to the roll out that took place on 2021/03/24. The roll out was smooth and without any issues. I must commend Michael for his professionalism and help. He is still in communication with me daily and that is really awesome and shows me that we will have a great working relationship. Thank you again.

Having partnered with your office in 2018, for above mentioned services, I am particularly pleased to confirm my appreciation on services provided.

Not only did you only provide services but also went extra mile in meeting my needs as customer during and after COVID 19 pandemic, I had no clients and failed to keep monthly instalments, whereas your office went as far deactivating device until financially sound, to resume services subscribed for. And that for me was sign of exceeding expectations with every given opportunity.

Furthermore, your staff has displaced ability to go extra mile even outside work scope and delivering services eg Taurai delivered device on weekend since I was pressed with time and was not available to meet during working hours, to even agree to assist, outside working hours, driving to my location, was good impression that I am valued customer.

David at Cape Town office, not only is avail as of when required, but has provided both on site and online advice, any Technical error, and also displaced understanding of customer orientated philosophy.

Recently had device dropped off by Danie Terblanche, outside working hours, out of his residential place, that was wow services.

In nutshell, I am pleased with your services and will recommend same to any of my clients / friends.

I want to take this opportunity to express my excitement and satisfaction about your company services including yourself (Jana).

I am so pleased to have your company (Instacom) rendering the patrol service system to my company, since I have you on board dealing with my company in regard with the patrol system, I am currently using at my different sites.

At last, you have been my problem solver, your system is the best currently compared to what I have been going through before you come on board.

Thanks for being available when we need you even when is late during the night, keep up a good service, message from a happy and satisfied client about your service,
much appreciated, I thank you, have a great wonderful day.

Cavalry Group SA were looking for cost effective solutions in our guarding division, since we were using Instacom we stumbled across a whole new technological field in security and integrating this solutions has helped us as well as our clients.

Since we PTT radios our work is simpler, better faster than before, the team is very good

The radio solution is very good and users friendly

Chubb Security has confirmed deployment of Instacom's PTT communication solution. It is currently used in the Alarm Monitoring Centre to dispatch the Armed Response fleet. Chubb is using the service in full broadcast mode and is proving to be superior to every other national communication platform tested. It has reliable national coverage footprint using the MTN infrastructure, the cellphone quality communication is instantly available at the push of a button. Instacom has a dynamic team and back-up support and services are of a high standard.

HolGoun Security is a dynamic company that provides a bespoke security service to its clients whose privacy is of the utmost importance, and thus we opted for a state of the art, secure communication solution.Using Instacom PTT technology gives us instant national coverage without the delay of applying for ICASA licences and without the expense of setting up and maintaining repeaters.

As we have a tailor made solutions that focuses on providing a professional service, it was a natural progression to associate us with other professionals that take their business seriously, Instacom, they share our passion for innovation and service delivery.

Always at the forefront of new developments, and always available for professional assistance Instacom has become more than a preferred provider, but can rather be seen as a partner who is just as concerned about our business as we are.

It is a great pleasure having you on board.