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Instacom utilises revolutionary technology to change front of workflow communication in security industry

 February 04, 2013
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Press Release

Instacom, a South African-based telecommunications company and exclusive Mobile Tornado partner, has launched its latest product, the Toughshield. The Toughshield is an all-in-one guard monitoring, management and communication solution tailored to fit the needs of any security company in Africa.

The new Toughshield is unique as it offers the latest in push-to-talk communication technology. In comparison to modern trunking, digital and two-way radios, the Toughshield functions using mobile networks, which allows for incomparable stability, high durability, and international coverage. The technological advancement in the device allows users to instantly communicate to one or many receivers in a secure group, to anywhere around the world, at a single push of the button.

The Toughshield device utilises the latest in near field communication technology. NFC allows the device to easily scan reprogrammable recognition tags as well as 1D and 2D bar codes. In the security industry, this technology becomes extremely useful when tags or bar codes are strategically placed in predetermined locations, allowing staff to be monitored in the most effective way.

Capable of reporting the most complex incidents, the Toughshield uses free text message, pictures and sound clips to perfectly explain any situation to the right recipient at the right time, instantly. Working in a bustling industry-like security, various programmable instances can be loaded to the device improving the functionality and efficiency of any user, and thus taking customer service to the next level.

Increasingly, companies are considering the benefits of investing in innovative ways to improve everyday workflow efficiency. The security industry is growing rapidly, with more than 8 800 security businesses in South Africa. With increasing competitive pressures, companies are inclined to think critically about improving operational practices and providing the highest quality customer service.

Nellis Basson, director of Instacom, said: "Until now, we have provided our customers with a range of push-to-talk and tracking systems, but the new Toughshield will take this offering to a whole new level. This device means that we can provide our customers with exceptional service and offer them the latest communication solutions."

Instacom, the exclusive distributor of the Toughshield, is continuously striving to harness the latest technology to provide state-of-the-art communication and workflow management solutions in Africa.

To enquire about the Toughshield, and other push-to-talk (PTT) solutions, contact Instacom at 087 941 2624 or via e-mail at

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